Guarantee #1 - Ian Barnes - 25 years of Professional Real Estate Service & Results
Industry Leading
“Risk Reversal” Satisfaction Guarantee
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Guarantee #1

My 7-point VIP Customer Service Guarantee

When you become a valued member of the our community you are covered by these 7 service guarantees:

  1. We guarantee you will be treated professionally and courteously at all times, just like we would want a member of our own families treated.
  2. We guarantee we will be on time for all appointments we set with you – if the unexpected happens we promise to call you to explain the situation, advise how late we will be or worst case, reschedule
    our appointment to a time that suits you best.
  3. We guarantee our services and process will be explained to you in plain English so you understand exactly what’s happening and why.
  4. We guarantee to return all calls within 24 hours.
  5. We guarantee to remain in contact with you and provide you with personalised service.
  6. We guarantee your privacy every step of the way.
  7. We guarantee honesty and integrity from your first meeting with us until we part friends with your house sold at top dollar – we will always be open and honest with you, and not just give you a “yes” answer to appease you.